Reference

What You Agree to When You Use r125

These terms govern your account on r125 — how you register, deposit, withdraw, and access sports betting and casino features. Access depends on your local law and eligible regions, so read through before you open an account.

Account eligibility rulesbKash, Nagad, Rocket deposits coveredWithdrawal verification stepsJurisdiction-dependent access
r125 What You Agree to When You Use r125
HOW WE OPERATE

How r125 Handles Your Account and Data

We keep your account data only as long as it is needed for operational and regulatory purposes. You can request a summary of the data we hold by contacting support through your account dashboard. Account security runs on OTP verification at login — if you receive an OTP you did not request, change your password immediately and contact us. Cookie use on r125 is limited to session management and basic analytics; you can adjust cookie preferences through your browser settings at any time.

Data Retention

We retain account records for the period required by applicable regulations. Once that period lapses, personal data is deleted or anonymised from our systems.

Cookie Policy

Session and analytics cookies keep your account experience consistent. Adjust or withdraw consent through your browser settings — this does not affect your account access.

Account Security

OTP verification protects every login. If your registered number receives an unexpected OTP, contact support immediately so we can secure your account.

Data Requests

To see, correct, or remove the data we hold on your account, contact support with your account ID. We will respond within the timeframe required by applicable rules.

TERMS CONTACT

Reach Us About These Terms

If any clause is unclear or you need to raise a terms-related concern, our support team handles account and policy queries directly. You can reach us through live chat inside your account dashboard, by email, or via the help centre — responses cover account eligibility, wallet conditions, and withdrawal queries.

Live Chat Open your account dashboard and tap the chat icon — available for account, wallet, and terms queries during support hours.
Email Support Send your terms or account query to our support address. Include your registered account ID so we can respond accurately and quickly.
Help Centre The help centre covers common terms questions — account rules, wallet conditions, and what to do if access is restricted in your region.

Common Questions About These Terms

These are the questions we hear most often about account rules, wallet conditions, and eligibility on r125.

Account registration is open to eligible adults in supported regions. Access depends on your local law — if online betting is restricted where you are, you may not be eligible to register.

Yes. bKash, Nagad, and Rocket are the primary wallet options for Bangladesh. Deposits and withdrawals follow the verification steps shown in your account wallet section.

Use the account recovery flow on the login page. You will receive an OTP to your registered number. If you no longer have access to that number, contact support directly with your account ID.

Promotional credits carry wagering conditions that are shown before you accept them. Standard wallet deposits from bKash, Nagad, or Rocket carry no such conditions — only promotional balances are affected.

Contact support through your account dashboard and include your registered account ID. We will provide the data summary within the timeframe required by applicable regulations in your region.

Change your password immediately, then contact our support team via live chat or email. We can review recent account activity and apply additional security steps to protect your wallet.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.