Reference

How r125 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use r125, how we use it, and what rights you have over it.

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PRIVACY CONTACT

Reach Us About Your Privacy

If you want to access, correct, or delete your personal data, or if you have a question about how we handle your information, our support team can help. Raise a privacy request through any of the channels below and we will respond within the timeframe required by applicable law in your region.

Team online

Live Chat

Start a live chat from your account dashboard to raise a privacy request or ask about your stored data. Available during our standard support hours.

Email Support

Send your privacy query or data-access request to our support email. Include your registered account details so we can locate your record quickly.

Account Settings

Some data preferences — such as marketing communications — can be managed directly inside your account settings without contacting support.

What Information r125 Collects and Why

r125 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you provide during registration — name, contact information, and identity verification documents required to keep your account secure. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference, amount, and

1
wallet identifier to process your payment and maintain an accurate account history. We do not store your full mobile wallet PIN or password. We also collect device and session data — your browser type, IP address, and pages visited — to detect unusual login activity and
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protect your account from unauthorised access. Cookies help us remember your session preferences and keep you logged in across visits on mobile. We collect only what we need to run your account, process payments, and meet our obligations under applicable law. Your data is never sold
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to third parties for marketing. Availability of our services depends on your local law and eligible regions, and data handling practices may vary accordingly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply industry-standard security measures across every part of your account — from the moment you log in to the moment a withdrawal clears to your Nagad or Rocket wallet. Here is what that looks like in practice.

Encryption in Transit

All data exchanged between your device and our servers travels over SSL encryption. This covers login, payment steps, and any personal details you submit through your account.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust non-essential cookie preferences through your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request deletion of non-mandatory data by contacting support.

Account Security Steps

Login to r125 uses OTP verification sent to your registered mobile number. If you notice unrecognised activity, change your password immediately and contact support to review your session history.

Common Questions About Your Privacy

These are the questions we hear most often about how r125 handles personal data. If your question is not covered here, reach out through live chat or email.

We collect your name, contact details, and identity documents during registration. Payment transactions via bKash, Nagad, or Rocket are logged by reference number and amount only — never your full PIN.

Yes. Contact our support team via live chat or email with your registered account details. We will provide a summary of your stored data within the timeframe required by applicable law in your region.

Submit a deletion request through live chat or email support. We will remove non-mandatory data promptly. Some records — such as payment history — must be retained for the period required by financial regulations.

We do not sell your data. We share information only with payment processors like bKash, Nagad, and Rocket to complete transactions, and with service providers who operate under strict data-handling agreements.

Session cookies keep you logged in; analytics cookies help us improve the platform. You can disable non-essential cookies through your browser settings. Disabling session cookies may affect your ability to stay logged in.

After account closure, we retain records for the period required by applicable law, then delete them. You can request early deletion of non-mandatory data by contacting support after your account is closed.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoNagad PayoutFast

How r125 Handles Your Personal Information

Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

Data Handling, Cookies, and Account Security

Encryption in Transit

Cookie Controls

Data Retention

Account Security Steps

Common Questions About Your Privacy

01 What personal data does r125 collect when I open an account?

02 Can I request a copy of the data r125 holds about me?

03 How do I ask r125 to delete my personal information?

04 Does r125 share my data with third parties?

05 How does r125 use cookies and can I turn them off?

06 What happens to my data if I close my r125 account?

Privacy Policy

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